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General Information:Phone Number: 609-399-7500 Location: 701 10th Street Ocean City, New Jersey 08226 Hours of Operation: Open all year-round, Monday-Sunday All rooms and property are non-smoking
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Where do I check in?Check in is across the street from the Impala Suites at our sister property, the Impala Island Inn. The address is 1001 Ocean Ave. Ocean City, New Jersey 08226.
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What is check-in/checkout time?Check in time is 3pm, and checkout time is 11am. This is strictly enforced.
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Can I have an early check-in?Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.
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Can I have a late checkout?Due to turnover time, we cannot make accommodations for earlier/later checkouts during peak seasons.
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Do you provide beach tags?We provide beach tags for the duration of your stay for all registered guests ages 12 and older. All beach tags must be returned upon check out. If you do not return the beach tags upon checkout, you will be charged $25.00 per unreturned tag.
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Is there parking?The ground level of the property features a covered parking garage. There is one parking spot allowed for every room. There are 45 rooms and 45 parking spaces
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Can we leave our car in the parking spot after checkout?No, the next guests need the parking space. However, we do allow guests to utilize the pool and guest bathroom after checkout.
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Can we park our car in the parking lot before check-in?Yes, but not until 11am when the previous guests staying in your room have checked out. You also can get beach tags from the lobby to use until your 3pm check-in. You may also use the pool and guest bathroom. Then, come back at 3pm for your checkout.
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Can I smoke on the property?We are a non-smoking facility.
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Do you provide beach tags?We provide beach tags for the duration of your stay for all registered guests ages 12 and older. Beach tags must be returned If you do not return the beach tags upon checkout, you will be charged $25.00 per unreturned tag.
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What types of payment do you accept?We accept all major credit cards and cash.
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Why is there a charge on my credit card from TI Realty Group or TI Property Management?This is the name of the management group that runs the rentals for all bookings for any property with Shorebreak Resorts, which we are proud to be a part of.
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Do you have wheelchairs and scooters to rent?We do not, but we recommend Mobility on Wheels and Diamond Scooters.
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Can I make a reservation on the same day I want to check-in?Yes, but you must call to make the reservation, you cannot do so online.
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I just entered all of my information online. How do I know my reservation went through?You will receive a booking confirmation via e-mail.
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Are floats allowed in the pool?We do not allow any flotation devices, rafts, etc in the pool.
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Are pets allowed?With the exception of Service Animals, guests are NOT allowed to have pets at the Impala Suites.
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Is there an elevator?Yes, there is a shared elevator that leads to every level of the property. This can be accessed on the ground-level floor in a lobby in the parking garage.
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Can I do laundry here?Guests are free to use the coin operated laundry facility off-site. It is next door at our sister property, the Ebb Tide Suites. For directions, please contact the Front Desk in the lobby of the Impala Island Inn (where check-in was).
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Do you have WiFi?Yes, we offer complimentary WiFi. When you select the free WiFi option in your networks, you will be prompted to enter your e-mail address. Do so, click “connect”, and you will be connected to the free WiFi in the building.
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Are there any connecting rooms?Yes, the Impala Suites have connecting rooms. There are 15, 3-bedroom suites. Each separate bedroom has adjoining doors and exterior entrance doors. Guests have the option to stay in a standard room, 1 bedroom suite, 2 bedroom suite or 3 bedroom suite!
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I am over 21 years old. Can I rent a room for someone who is over 18, but not yet 21?"No, and we check IDs upon check-in. All members of the party must be 21+ years old and everyone will have their IDs checked. Anyone staying who is under the age of 21 must be accompanied by a parent or guardian
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